A Monkey’s’ Fist is a special knot tied on the end of rope to give it weight. It is used on ships to either dock or tie up to another ship at sea. A sailor will stand on the deck of a ship, spin it around a few times over his head so it builds up speed, and then let it fly toward its intended target. Someone on the other end would take the rope and tie the ship off or pull it in   more »

What about organizations that don’t have “customers” but instead have members, contributors, or donors? Whatever term used to describe this group of people, they are like customers since it is money or other resources from them that sustains the organization.   more »