http://thecrmdoctor.blogharbor.com/blog Help small business and SMB know to develop a business strategy and have a successful Customer Relationship Management implementation. A successful CRM implementation leads to more customers, more sales, increased revenue, better productivity, and increased customer satisfaction. en-us Thu, 26 Nov 2009 22:44:19 -0500 Sales Process Blogware Doc Pratt http://thecrmdoctor.blogharbor.com/blog/_archives/2007/1/16/2707218.html http://thecrmdoctor.blogharbor.com/blog/_archives/2007/1/16/2707218.html Tue, 16 Jan 2007 08:15:01 -0500 A Monkey’s’ Fist is a special knot tied on the end of rope to give it weight. It is used on ships to either dock or tie up to another ship at sea. A sailor will stand on the deck of a ship, spin it around a few times over his head so it builds up speed, and then let it fly toward its intended target. Someone on the other end would take the rope and tie the ship off or pull it in Main Page Marketing Sales Process CRM Mindset